Nov
06
Filed Under (Life) by Thejesh GN on 06-11-2007

I have a dozen of domain names which I bought from godaddy. All of them have been easy and clean transactions. But this time I wanted a .in domain for filmcamp which is not sold by godaddy. I thought either sify or rediff will be good. I settled for rediff as it was much cheaper. I happily paid Rs.640 and went to sleep after I got a mail that the transaction is in progress.

In the morning I was eager to map it to my hosting service. I tried logging into to rediff to see if I can access the domain records. There was no clue! Then saw the order it showed “Delivery Status = Pending”. I was not sure what it meant, All I bought was a domain name. I did a whois search to see that it showed nothing. I was lucky. I went to Name.Com and bought the filmcamp.in domain again. Can you imagine buying a domain second time? If they can’t handle a domain purchase properly how will they handle business emails? I feel sad for them. God save their business customers. BTW Name.com was cheaper than Rediff and I could use paypal.

Then I thought may be rediff will send my money back in a day or two. But it didn’t happen. Then I became busy and didnt think about my 640 rupees. Today I logged into rediff to see the status. Here it is.
rediff_domain.JPG
They still think they can get the domain for me. Idiots. I sent a mail today to customer service. (They don’t have a toll free number. They just have one land line number of std code 022.) Lets see what happens.

But one thing for sure I am not going to buy anything from Rediff. It looks like Sify is no better than Rediff.



Comments:
7 Comments posted on "Rediff do you know how important buying a domain name is?"
Sujoy on November 7th, 2007 at 12:52 AM # Reply

“I was not sure want it meant, All I bought was a domain name. I did a whois search to see that it showed nothing. ”

Typo notified: I am not sure WHAT it meant.

Peace. :)


Palak Mathur on November 7th, 2007 at 3:50 PM # Reply

Didn’t knew that Rediff is bad in terms of service. Never bought anything from Rediff till date and after your story never will.


Thejesh GN on November 8th, 2007 at 3:06 PM # Reply

Update: Got a reply today from their customer care that their account section will refund the money to me.


Umesh on November 8th, 2007 at 6:07 PM # Reply

I had bought a CD from Rediff long back and it took a month to reach me only after a dozen calls.

Btw Indiaplaza Sucks too. http://whitespace.umeshgopinath.com/2007/09/transparency-is-key.html


Thejesh GN on November 8th, 2007 at 6:25 PM # Reply

Even Indiatimes is bad. Now I am doubtful about all Indian online sellers.


sandeep on November 12th, 2007 at 9:29 AM # Reply

rediff always sucks….never ever buy anything from rediff and indiatimes.
i have faced lot of problems frm these 2.


Thejesh GN on December 6th, 2007 at 8:26 PM # Reply

Got my money back!


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